Shipping policy

Shipping Policy

Cook With Tony works with trusted third-party suppliers to fulfill and ship our products. Shipping options, costs, and estimated transit times are calculated at checkout based on the products in your order and your delivery address.

Order Processing

Orders are sent to the appropriate supplier for fulfillment after your purchase is confirmed. Processing and delivery times may vary by product and supplier.

Shipping Rates

Available shipping methods and applicable charges are displayed at checkout before you complete your purchase.

Multiple Shipments

Because products may be fulfilled by different suppliers or locations, an order containing multiple items may arrive in separate packages and at different times. Separate tracking information may be provided for each shipment.

Delivery Estimates

Any delivery dates or transit times shown at checkout are estimates and are not guaranteed. Carrier delays, weather, holidays, supplier processing times, and other circumstances outside our control may affect delivery.

Tracking

When tracking information is available, it will be provided after your order ships.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.

Lost, Damaged, or Missing Orders

If your order arrives damaged, an item is missing, or your shipment appears to be lost, please contact Cook With Tony as soon as possible with your order information so we can investigate with the applicable supplier or carrier.

Questions

For questions about an order or shipment, please contact Cook With Tony using the contact information provided on our store.